Terms and conditions for online booking via our website

1.     Important information
All guests visit Flor & Fjære at their own risk and bear sole responsibility. Please be aware of the gardens’ proximity to the sea and its many ponds. There are no lifeguards on the property.

Alcohol licensing laws in Norway prohibit guests from bringing or consuming their own alcohol, both on the ferry and at Flor & Fjære.
All buildings are non-smoking.

2.     Booking
The person making the online booking must ensure that the information provided in the booking is according to their and/or the guests’ wishes. They must also ensure that they have provided the correct email address and telephone number so that they can be contacted, should that be necessary.

Upon booking via our websites, an order confirmation with booking details will be sent to the provided email address. The person booking is responsible for ensuring that the details in the confirmation are correct and in accordance to their wishes. They must also ensure that they can be reached by the email address and telephone number provided in the booking.

The booking is not complete or valid if:
–       The person making the booking does not receive an email with the booking  confirmation
–       The online payment is interrupted or not completed

3.     Amendment or cancellation
The booking can be amended (number of guests, date/time) or cancelled up to one week (7 days) before the chosen departure. The amendment or cancellation must be done via the link sent to the registered email address.

Should the booking amendment precipitate a cost increase (e.g. additional guests or moving the booking from a weekday to a Saturday), the difference will need to be paid at the time of amendment. Should the cost decrease, the difference will be credited to the payment or gift card used at the time of booking.

Cancellations made up to one week (7 days) before the chosen departure will be fully refunded to the payment card used at the time of booking. In the case of using a gift card, this card will be re-filled.

4.     Final bookings
All bookings are final and non-refundable within one week (7 days) before departure, no matter the cause (incl. illness, force majeure, etc.)

5.     Insurance
All visitors to Flor & Fjære are responsible for acquiring their own applicable travel, cancellation, and general liability insurances.

6.     Force majeure
Flor & Fjære is under no obligation to refund or compensate financial loss upon unsatisfactory conditions or cancellations that occur as a result of acts of war, natural disasters, national or regional strikes, disease outbreaks, pandemics, fire, or similar events that are beyond our control.The person making the booking must ensure that the information in the booking confirmation is correct and according to your and/or the guests’ wishes. You must also ensure that you have submitted the correct email address and telephone number when booking, so that we may reach you if necessary.

Terms & Conditions for events booked by email

1.     Important information
All guests visit Flor & Fjære at their own risk and bear sole responsibility. Please be aware of the gardens’ proximity to the sea and its many ponds. There are no lifeguards on the property.

Alcohol licensing laws in Norway prohibit guests from bringing or consuming their own alcohol, both on the ferry and at Flor & Fjære. All buildings are non-smoking.

The minimum cost for booking private events is equivalent to the price of 25 guests.

2.     Booking
The person making the booking must ensure that the information provided in the booking is according to the guests’ wishes. They must also ensure that they have provided the correct email address and telephone number so that they can be contacted, should that be necessary.

3.     Prepayment
Flor & Fjære reserves the right to invoice up to 50% of the total price stated in the order confirmation in advance of the event.

4.     Amendment and cancellation
The booking may be amended or cancelled with a full refund up to four weeks in advance of the departure.

The amendment or cancellation must be done in writing by email ([email protected]), and it has not been completed before the issue of a written confirmation stating that the amendment/cancellation has been received.

Cancellations and amendments that are made between four weeks and one week (7 days) before departure will incur a fee of NOK 500 per person, in accordance with the order confirmation, unless it is an amendment that constitutes a less than 10% reduction in the number of guests.

5.     Final bookings within 7 days
All bookings are final within one week (7 days) of departure, and the event must occur or be paid for in full, no matter the cause (including illness, force majeure, etc.).

6.     Insurance
All visitors to Flor & Fjære are responsible for acquiring their own applicable travel, cancellation, and general liability insurances.

7.     Force majeure
Flor & Fjære is under no obligation to refund or compensate financial loss upon unsatisfactory conditions or cancellations that occur as a result of acts of war, natural disasters, national or regional strikes, disease outbreaks, pandemics, fire, or similar events that are beyond our control.The person making the booking must ensure that the information in the booking confirmation is correct and according to your and/or the guests’ wishes. You must also ensure that you have submitted the correct email address and telephone number when booking, so that we may reach you if necessary.